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Cuyahoga County Releases Results From Consumer Affairs " Back to School Blitz"
Media contacts:
Jeane’ Holley: (216) 698‐2544 or jholley@cuyahogacounty.us
CLEVELAND – According to the Huntington Bank’s Index, the cost of school supplies increasing by 7.3 percent. Recognizing this issue, the Department of Consumer Affairs is ensuring Cuyahoga County consumers are getting the back‐to‐school deals that they are promised. During the week of August 5th, 2013, inspectors from the Weights and Measures Division completed unannounced audits of drug, discount, office supplies and department stores that were advertising back‐to‐school products to verify that the prices advertised were accurate.
In all, 138 stores throughout Cuyahoga County were audited, excluding the City of Cleveland, which has their own Office of Consumer Affairs. Out of the 138 stores inspected, 118 stores passed the audits.
CVS Pharmacy ‐ 23 stores inspected (21 – Passed) (2‐Failed)
Dollar General ‐ 8 stores inspected (7 – Passed) (1‐Failed)
Drug Mart – 8 stores inspected (100%)
Family Dollar – 7 stores inspected (100%)
JC Penney’s – 4 stores inspected (100%)
Kmart – 5 stores inspected (100%)
Kohl’s – 4 stores inspected (100%)
Macy’s – 3 stores inspected (2 – Passed) (1 – Failed)
Marc’s – 16 stores inspected (10 – Passed) (6 – Failed)
Office Max – 9 stores inspected (5 – Passed) (4 – Failed)
Rite Aid – 12 stores inspected (100%)
Sears – 3 stores inspected (100%)
Staples – 3 stores inspected (100%)
Target – 6 stores inspected (5 – Passed) (1 – Failed)
Walgreen’s – 20 stores inspected (15 – Passed) (5 – Failed)
Wal‐Mart – 7 stores inspected (100%)
Overall, the stores inspected had a near perfect 99 percent compliance rating, after inspectors looked at 3,450 individual products.
“Educating and protecting residents at every age and every stage of life is vital to the Department,” said Cynthia Sich, Director of Consumer Affairs. “Consumers can access information through our web site to help make informed decisions. As the Department grows so will the information we provide,” explained Sich.
In addition, the Cuyahoga County Department of Consumer Affairs has launched a website for residents to learn about their rights as consumers. The website promotes free resources to help consumers steer clear of frauds and scams, understand credit, and file complaints online. The website also features consumer protection videos. Please visit the website at: http://fiscalofficer.cuyahogacounty.us/en‐US/ConsumerAffairs.aspx
Jeane’ Holley: (216) 698‐2544 or jholley@cuyahogacounty.us
CLEVELAND – According to the Huntington Bank’s Index, the cost of school supplies increasing by 7.3 percent. Recognizing this issue, the Department of Consumer Affairs is ensuring Cuyahoga County consumers are getting the back‐to‐school deals that they are promised. During the week of August 5th, 2013, inspectors from the Weights and Measures Division completed unannounced audits of drug, discount, office supplies and department stores that were advertising back‐to‐school products to verify that the prices advertised were accurate.
In all, 138 stores throughout Cuyahoga County were audited, excluding the City of Cleveland, which has their own Office of Consumer Affairs. Out of the 138 stores inspected, 118 stores passed the audits.
CVS Pharmacy ‐ 23 stores inspected (21 – Passed) (2‐Failed)
Dollar General ‐ 8 stores inspected (7 – Passed) (1‐Failed)
Drug Mart – 8 stores inspected (100%)
Family Dollar – 7 stores inspected (100%)
JC Penney’s – 4 stores inspected (100%)
Kmart – 5 stores inspected (100%)
Kohl’s – 4 stores inspected (100%)
Macy’s – 3 stores inspected (2 – Passed) (1 – Failed)
Marc’s – 16 stores inspected (10 – Passed) (6 – Failed)
Office Max – 9 stores inspected (5 – Passed) (4 – Failed)
Rite Aid – 12 stores inspected (100%)
Sears – 3 stores inspected (100%)
Staples – 3 stores inspected (100%)
Target – 6 stores inspected (5 – Passed) (1 – Failed)
Walgreen’s – 20 stores inspected (15 – Passed) (5 – Failed)
Wal‐Mart – 7 stores inspected (100%)
Overall, the stores inspected had a near perfect 99 percent compliance rating, after inspectors looked at 3,450 individual products.
“Educating and protecting residents at every age and every stage of life is vital to the Department,” said Cynthia Sich, Director of Consumer Affairs. “Consumers can access information through our web site to help make informed decisions. As the Department grows so will the information we provide,” explained Sich.
In addition, the Cuyahoga County Department of Consumer Affairs has launched a website for residents to learn about their rights as consumers. The website promotes free resources to help consumers steer clear of frauds and scams, understand credit, and file complaints online. The website also features consumer protection videos. Please visit the website at: http://fiscalofficer.cuyahogacounty.us/en‐US/ConsumerAffairs.aspx
