Budish Announces First Major Milestone for the Enterprise Resource Planning System

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Donisha Greene, (216) 443-7075; dgreene@cuyahogacounty.us

CLEVELAND – County Executive Armond Budish announced that Cuyahoga County has successfully completed the first wave of implementation of the Enterprise Resource Planning (ERP) system. The new technology officially went live for both the sanitary and print shop areas of the Public Works department.

“This system is one of the largest and most complex technology projects the county has ever undertaken,” said County Executive Armond Budish. “The completion of this first wave is already starting to improve our efficiency and effectiveness.”

County Public Works sanitary dispatchers will now be able to enter work orders in real-time directly into an application that tracks work requested.

The new technology also allows dispatchers to view real-time maps of streets, sewer lines, house laterals, and immediately determine houses that are under County Public Works responsibility.

The print shop will now be able to track printing jobs requested by county departments, accurately record time spent on those printing functions, and clearly account for paper, binding, and related costs.

“We are pleased to announce the launch of ERP Wave 1 for the Department of Public Works,” says Public Works Director Michael Dever. “This major milestone means we’ll be able to have real-time work order tracking that allows us to provide better, faster service to communities and residents of Cuyahoga County.”