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Step-by-Step Board of Revision Electronic Filing Guide

The Cuyahoga County Board of Revision is accepting complaints challenging property values until March 31, 2023. Residents have the option to file a paper complaint, but there are several advantages to electronically filing a complaint online:

  1. It is easier to track.
  2. You do not need a notary.
  3. You can complete and submit your complaint at any time of the day.

To make it easier to file electronically, we’ve created a step-by-step online filing guide. You can follow this detailed process to help you easily file your complaint online.

Instructions:

  1. Go to the Board of Revision Website:bor.cuyahogacounty.us
  2. On the Board of Revision homepage, click “E-File Online”.
    Instruction item 2
  3. Click the large, blue circle that says “Start Here”.
    Instruction item 3
  4. Enter your parcel number and click the green “Add” button. Then click the blue “Next” button.
    Instruction item 4
  5. The next screen has the owner’s name and mailing address. You should verify that the mailing address is correct and make any necessary changes. You need to indicate whether you are the owner or not by selecting “Yes” or “No”. If you are not the owner, you must enter your information as the complainant or agent depending on your role. You will need to add your phone number and e-mail. You need to enter your email twice to confirm. Then click “Next.”
    Instruction item 5
  6. Enter what you think the property value should be. Do not include any commas. Right next to this box is the current market value from the County’s records.
    • Hit “Calculate” and wait for the value.
    • You will see the change in value. This is the difference in value that you are seeking.
    • Click “Next”.
      Instruction item 6
  7. Give the reason for the change.
    • You have limited space for your reason—300 characters—so you need to be concise. If you would like to elaborate further, you can submit it as evidence.
    • Your reason may be about the windows, the foundation, a recent appraisal—you are not limited in describing the reasons you believe your value should be changed.
    • When you are finished typing the reason for the change in value, click “Next”.
      Instruction item 7
  8. Answer the questions on the next page. You must answer the questions about whether the property was sold in the last three years and whether you intend to present testimony from a professional appraiser. The question about whether improvements were completed in the last three years is optional. If you do not know the answer to a question, you can check “unknown.” Additionally, as this is the first year after the County adjusted the market values, you do not have to check any of the boxes under the question starting with “If you have filed a prior complaint on this parcel…”. After you have answered the questions on this page, click the “Continue” button.
    Instruction item 8
  9. The next screen tells you that you will see a summary on the next page. Please review the information on this page and then click “Next”.
    Instruction item 9
  10. Review the information you entered.
    • If you need to correct any information, click “Edit Section” on the left side of the screen. It will take you back to the section that you need to edit. You will need to click through the screens again to return to the review screen.
    • If the information on the review screen is correct, click the box stating that all the information is true to the best of your knowledge.
    • Click on the green “Done-Submit Complaint” button to submit. Only click this button once.
    • You should get a pop-up box that says “Success” if your complaint was submitted.
      Instruction item 10
  11. Almost immediately, you will receive an email from us containing a PDF of the complaint form that you submitted to our office. Please open the attachment in this email and review it.
  12. Once you have filed your complaint, you can submit any supporting information that supports your opinion of value:
    • Photos
    • Appraisal
    • Comparison values
    • Any evidence that supports your case that the value is different from the market value on your tax bill

    When you submit your evidence, please include your parcel number. You only need to include the parcel number on the subject line if you email evidence to us. If you submit paper copies to us, please put the parcel number on the front of each document. Also, please note that any evidence that you submit to our office becomes a public record. Remove all personal identifying information such as Social Security numbers, dates of birth, or any account numbers.

    The Board of Revision prefers that residents send their evidence by email to: borinfo@cuyahogacounty.us. You can submit it to us by mail or by delivering it to our office. We are located at 2079 E 9th Street, the corner of E 9th and Huron. The Board of Revision is on the second floor.

    The Board of Revision is here, fully staffed, working from their offices to help you get through this process. The Board of Revision cannot advise you on your legal or real-estate questions, but they can and will help you with the complaint process.

    Remember, this process is open until March 31, 2023. That is the FINAL day for complaints. The Board of Revision must receive the complaint by 4:30 p.m. Eastern Standard Time. That is for complaints e-filed through the Board of Revision website, delivered to the office, or sent by email. The Board of Revision cannot accept any late complaints—even at 4:31 p.m.

    If you miss this deadline for e-filing, you may download a copy of the complaint, complete it, and have it notarized. You can mail the complaint from the United States Postal Service on March 31, 2023. The envelope must show a postmark from the United States Post Office dated March 31, 2023 or earlier. Private meter postmarks like UPS, FedEx, DHL, or Pitney Bowes are not valid postmarks for purposes of establishing the filing date. This is the only exception to the 4:30 p.m. deadline. This is state law, and we cannot make any exceptions.

    If you have any questions, please contact the Board of Revision at 216-443-7195. The Board of Revision is open Monday through Friday, 8:30 a.m.-4:30 p.m. Or you can email the Board of Revision at borinfo@cuyahogacounty.us, or come to the Board of Revision Office.