Media contact:  
Mary Louise Madigan: (216) 698-2521; mlmadigan@cuyahogacounty.us

CUYAHOGA COUNTY, OH – Effective immediately, Cuyahoga Job and Family Services (CJFS) is completing the renewal process for Medicaid benefits. As part of the renewal process, CJFS will determine if individuals currently enrolled in Medicaid still meet federal income and other eligibility standards. Those deemed ineligible may be discontinued from coverage.

For the past 36 months, Medicaid recipients could not be discontinued from receiving Medicaid benefits due to the Families First Coronavirus Response Act (FFCRA) which allowed them continuous Medicaid coverage, even if they no longer met income and eligibility standards.

In late 2022, the continuous Medicaid coverage benefit ended with the Consolidated Appropriations Act of 2023 (CAA 2023) which separated the Medicaid continuous coverage requirement from the Public Health Emergency (PHE) declaration. This meant that the Medicaid benefits renewal process would return to pre-pandemic operations, and the automated renewal process would begin once again.

A return to routine operations in Ohio began in February 2023 for April renewals when the State of Ohio ran an automated renewal process for Medicaid benefits. For individuals successfully approved for April, a letter was mailed to notify them that their Medicaid benefits were renewed.

Those with an April 2023 renewal who could not be renewed automatically will receive a renewal packet in early March which is due by March 31. Customers who don’t return their renewal packets may have Medicaid benefits discontinued effective May 1, 2023.

The State of Ohio will continue this renewal process moving forward. In March, the state of Ohio will run an autorenewal batch for May 2023 renewals.

Customers who wish to renew their Medicaid benefits can complete the Medicaid renewal form mailed to them or pick one up at one of the below locations and send it back in one of the following ways. A telephone call or interview is not required to renew Medicaid benefits.

• Mail: 1641 Payne Ave., Cleveland, OH 44114
• Email: Take a picture of each page of the completed form and email as an attachment to CJFSDocs@jfs.ohio.gov
• Fax: 216-987-7700
• Drop Box:
  • Virgil E. Brown: 1641 Payne Ave., Cleveland, OH 44114
  • Westshore: 9830 Lorain Ave., Cleveland, OH 44102
  • Quincy Place: 8111 Quincy Ave., Cleveland, OH 44104
  • Jane Edna Hunter: 3955 Euclid Ave., Cleveland, OH 44115
  • Old Brooklyn: 4261 Fulton Pkwy, Cleveland, OH 44144 (Drop-off only; no forms available on-site)
  • Mt. Pleasant: 13815 Kinsman Rd., Cleveland, OH 44120

Customers may call the Eligibility Contact Center at 1-844-640-OHIO (6446) to complete the Medicaid Renewal over the phone. Select the option to “Renew Medicaid Benefits”.