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Handouts and Tipsheets
Download and share these Scam Squad handouts. If you would like information on a topic you don't see here, or need one-on-one assistance, please call the Cuyahoga County Department of Consumer Affairs at 216-443-7035.
Your Action Plan
This action plan is designed to help you protect yourself from scams. Take time to fill it out now so you’ll know what to do when you get a suspicious call, text, email, or letter.
Learn MoreAvoiding Investment Scams
Investing based on the advice of people you only know online is dangerous. Investment scammers spend weeks or months cultivating online friendships with people before they suggest a fake investment.
Learn MoreHow To Get a Credit Freeze
Credit freezes are powerful, free tools to stop ID thieves from wrecking your credit. They give you control over who sees your credit reports and when they can see them.
Learn MoreArrest and Jury Duty Scams
If you get a call, text or email telling you that you’re about to be arrested for any reason, including failing to appear for jury duty or a court appearance, hang up. It’s a scam.
Learn MoreAvoid Student Loan Scams
Scammers frequently target people with student loan debt. They con borrowers into paying for bogus debt relief or into revealing private information.
Learn MoreBitcoin Scams
Get a call or email telling you that you need to pay a bill, fine or fee with bitcoin? It is a SCAM.
Learn MoreDealing with Robocalls
We have received numerous reports of robocalls of all types. Some residents are reporting repeated, abusive calls – for example, 15 calls a day, minutes apart.
Learn MoreFake Job Scams
Fake Job Scams are common but there are these are the signs to know so you can avoid working for a scammer.
Learn MoreGeneral Info
Department of Consumer Affairs General Contact and Services Tipsheet.
Learn MoreHiring a Contractor
Use these tips to avoid bad contractors.
Learn MoreInternet Safety
The internet opens a world of new connections and opportunities, but it also can connect you with scammers. Use these simple tips to avoid online scams.
Learn MoreUsed Car Shopping Tips
Review our Used Car Shopping tips to help you purchase a reliable vehicle.
Learn MoreUtility Shutoff Scams
Scammers posing as electric company employees are calling, texting, and even going door to door threatening Cuyahoga County residents with immediate utilities shutoffs if they don’t pay.
Learn More